Terms and Conditions

Welcome to Eloria. These Terms and Conditions explain the rules that apply when you use our website and purchase perfumes accessories pajamas and other lifestyle products from our online store. By accessing our website or placing an order you agree to follow these terms. Please read them carefully before completing a purchase.

Website Use

The Eloria website is provided for personal shopping and general information. You agree to use the website lawfully and not attempt to damage misuse copy or interfere with its content features security or operation. We may update improve or change parts of the website at any time.

Product Information

We aim to provide accurate descriptions images prices and product details for all perfumes accessories and pajamas. Colors packaging sizes and appearance may vary slightly because of photography screen settings supplier updates or product improvements. We reserve the right to correct errors or update product information when necessary.

Orders and Availability

All orders are subject to product availability and confirmation. After an order is placed Eloria may review the order before acceptance. We reserve the right to cancel or refuse an order if a product is unavailable pricing information is incorrect payment cannot be verified or suspicious activity is detected.

Prices and Payments

Product prices are displayed on our website and may change without prior notice. Customers are responsible for reviewing the final order total before completing payment. Payments must be made using the payment methods available at checkout. Additional delivery fees or applicable charges may be shown before the order is confirmed.

Shipping and Delivery

We aim to prepare and deliver orders within the estimated delivery timeframe provided during checkout or through customer communication. Delivery times may vary because of location courier delays public holidays or circumstances outside our control. Customers are responsible for providing accurate delivery information.

Returns and Refunds

Returns exchanges and refunds are handled according to the Eloria Refund and Returns Policy. Products must meet the stated eligibility requirements before a return or refund can be approved. Certain items may be non returnable for hygiene or safety reasons.

Intellectual Property

All website content including product descriptions graphics images branding and design elements belongs to Eloria or its authorized providers and may not be copied reproduced or used commercially without permission.

Limitation of Responsibility

Eloria aims to provide reliable products and services but cannot guarantee that the website will always operate without interruption. We are not responsible for losses caused by circumstances outside our reasonable control.

Changes to These Terms

Eloria may update these Terms and Conditions when our products services or business practices change. Continued use of the website after updates means you accept the revised terms.